At Aurasvive, operated by Value Peak Solutions, we prioritize providing a smooth and convenient shopping experience. In this document, “we,” “us,” and “our” refer to Value Peak Solutions, while “you,” “your,” and “user” refer to our valued customers. At Aurasvive, we are dedicated to dispatching your orders efficiently and on time. This Shipping and Delivery Policy outlines the terms and conditions governing the shipment of products purchased via our platform. By placing an order, you accept and agree to these terms.
We deliver to all pin codes across India. Currently, international shipping is not available.
Orders are generally processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
Once your order is processed, a confirmation email containing all relevant details will be sent to you.
Standard shipping usually takes between 3–8 business days, ensuring that your fashion selections reach you promptly.
If delivery fails due to an incorrect address, recipient unavailability, or refusal to accept the package, it will be returned to our warehouse. Customers can request re-delivery in such cases.
If your order arrives damaged, contact our customer support team within 48 hours of delivery and provide clear photographic evidence.
For shipments lost in transit, we will initiate a replacement or refund after verifying the case with our courier partner.
For any queries regarding shipping and delivery, please contact us at: valuepeaksolutions@gmail.com
We appreciate your choice to shop with us and are committed to ensuring a seamless and reliable delivery experience!